Our Blog

The (Messy) State of Social

Think about this: 80% of the world’s internet users are on social media according to eMarketer. That’s a lot of posts, likes, swipes, filters, emojis, influencers, and online sales! While the number of social channels has grown and users continue to engage, these platforms are struggling against the strong headwinds of an uncertain economy, data…

When it Comes to College, Gen Z is One Tough Customer

Let’s start with the fact that today fewer people are going to college than in recent years.  This has higher ed institutions scrambling with how to manage lost revenue, a reduced offering of classes and other amenities that draw in students. Those students are largely made up of Generation Z. Next, let’s acknowledge that Gen…

Clients Score Brkthru Once Again 9/10 in Service

Clients Score Brkthru Once Again 9/10 in Service We’re not surprised, because Brkthru was founded on Service.  In our recent fourth annual Client Satisfaction Survey, more than 90% of our clients scored Brkthru Very Satisfied to Extremely Satisfied in overall service to their business. The online survey was conducted among 150 active clients around 21 areas…

CTV — Is it Right for Me?

The gravitational pull of Connected Television (CTV) is undeniable. U.S. adults will dedicate nearly two hours each day to CTV devices in 2023 – a time investment that has doubled in four short years. In fact, time spent with digital video on all internet-connected devices (CTV, mobile, desktop/laptop) will exceed that of traditional TV, which…

ChatGPT: Our Thought Bubble

This technology is transformational, but delicate. It’s a tool, not a solution. It can provide a foundation, but will come up short as a deliverable. At best, it can be a starting point. At worst, it can be foolish or even dangerous. While billed as a service, it is not a replacement for service. Chat-based…

Next in our Series ‘What’s Up with ChatGPT?’ Ethics & Errors

As users become more familiar with ChatGPT’s capabilities, some have been able to expose how inexplicably inaccurate the chatbot can be. Through relatively ordinary prompts, researchers and everyday users have been able to bend the program’s approach at answering questions. Not only can the chatbot be wrong or misleading, but it is assertive in doing…

ChatGPT: Practical Uses in Marketing

When applied wisely and ethically, ChatGPT and future A.I. iterations can possess practical uses for marketers. First, it can be used as a starting point for content creation, including ad copy, blog posts, social posts, or numerous types of copywriting assignments. Buzzfeed has already begun to use it to create personalized quizzes that ask a…

ChatGPT: Google Hits the Panic Button

In 2017, Sundar Pichai, one year into his tenure as CEO at Google announced at a Google Developers conference that Google is an A.I. first company. At the time, the statement was perceived as a response to Amazon’s Alexa assistant, which beat Google in voice search to the market. Six years later, Google finds itself…